SIGN IN SUBSCRIBE

News Update

Saudi Arabia imposes temporary visa ban on 14 countries, including PakistanUK protests against Israel detaining two British lawmakersGovt to set up dedicated startup India desk for budding entrepreneursDelhi Govt takes stern action against steep fee hike by private schoolsUK MP Dan Norris arrested for alleged child sex offencesIndian-American country judge nabbed on money-laundering chargesAustralia pledges 2.3 bn Australian dollar to enable households buy solar batteriesIndia, Lanka sign MoU on defence cooperationCX - Mere interconnection under Income Tax law does not establish a related party transaction under Central Excise law, thereby invalidating department's demand for duty at 110% of production cost: CESTATOwaisi moves SC against Waqf Amendment ActNo TDS to be deducted u/s 194EE on payments u/s 80CCAST - Removal of smart cards for pairing with set-top boxes (STBs) constituted job work under Rule 4(5)(a) of CCR, 2004 and thus, reversal of CENVAT credit is not required: CESTATCBIC issues AGT orders of 229 Jcs / ADCs + 308 ACs / DCs + 177 Pr Commissioners / Commissioners + 12 Pr CCs & CCsST - Activity of serving as intermediary between foreign entities & Indian customers, qualifies as export of services; commissions earned by assessee will not attract Service Tax levy: CESTATKessler Syndrome: Over 1200 objects of space debris banged into earth in 2024CX - Valuation - Specifications meant for guidance purposes per se differ from detailed engineering drawings; only the latter is to be included in assessable value: CESTATTrump grants another 75-day to TikTok to find Chinese buyerEU fears Trump beer tariffs may cost one lakh jobsTrump tosses out National Security Agency DirectorBudget Session of Parliament adjourns sine-die; 16 Bills passedHamas says Israeli offensive in Gaza is fatal for hostagesEuropean Commission votes to freeze existing sustainability rules to compete with China and USParliament passes Protection of Interest in Aircraft Objects Bill, 2025US economy adds 2.28 lakh jobs in March monthI-T - Provisions of section 50C are equally applicable to asset forming block of asset as well: ITATChina retaliates; imposes 34% tariffs on American goods
 
Grievance Redressal - CBDT to set up 58 more ASK Centres in current fiscal

By TIOL News Service

NEW DELHI, JULY 29, 2015: AS per CBDT, the disposal of grievances received through CPGRAMS has improved considerably. From 1.4.2014 to 22.07.2015 the overall disposal rate of grievances received on public grievances portal of the Government of India works out to 85%.

The Department has established 250 ASK Centres across the country to facilitate delivery of services identified in the Citizen’s Charter to the taxpayers. A road map is being readied for additionally establishing 58 ASK Centres during the current Financial Year. The department is committed to improve the delivery of service through ASK Centres. Towards this end, it has decided to mount proper training and refresher programmes for the officials working in ASK Centres with a certainty of tenure for such officials.

The disposal of Rectification Applications was also reviewed where pendency of cases was considerably high. At the end of first quarter of the current Financial Year 65 percent of the rectification applications received in the Department were disposed off. The Department is working on improving systems to reduce the time taken in disposal of rectification applications.

The Department is committed to the objective of timely delivery of quality taxpayer services and time bound disposal of grievances. This will be closely reviewed from time to time.


 RECENT DISCUSSION(S) POST YOUR COMMENTS
   
 
Sub: ESTABLISHMENT OF ASK CENTRES WITHOUT ADEQUATE AND SKILLED MANPOWER IS OF NO USE


Idea and policy of establishment of ASK Centres to address grievances of Tax Payers is very good and appreciable. But the question is whether the ASK Centres, which are functioning as on date, are able to perform and deliver the expected results? The Answer is NO. Though ASK Centres have come up beautifully and with spacious building and other amenities, they are lacking with adequate and skilled manpower. The manpower to ASK Centres are being drafted from the existing manpower in field offices, which themselves are having thin and weak manpower. Presently ASK Centre, in many places, is performing merely as Tappal Receipt Counter managed by TA/STA. Receipts generated and issued through system is also of no use, since the Tax Payers are not able to track their tappal online. Statistics indicate increase in percentage of resolving tappals and applications, but Tax Payers’ grievances remain unaddressed. It is therefore utmost important to see that ASK Centre functions to its full potential by posting adequate and skilled manpower and also manpower in field offices to be strengthen to dispose of applications to the logical end. Immediate steps to be taken to provide facility to Tax Payers to monitor online the status and action taken on their tappal and grievances. Otherwise huge investment made on ASK Centres will be waste of public money.

V. G. IRKAL
Hospet


Posted by vasantirkal vasantirkal
 

TIOL Tube Latest

TIOL Tube
Technical Session 1: Decoding New Income Tax Bill 2025

TOP NEWS


VISION 360






Technical Session 2 - Retrospective Taxation - Surge in GST Litigation - Possible Remedies.

TII LATEST

TIOLCORPLAWS LATEST